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Trend Micro ID Protection is designed to help you protect your privacy and respond faster when identity theft risks show up. It brings together monitoring across your online life, browsing protection, and recovery resources so you can spot warning signs early and get guidance if something goes wrong.

ID Protection also includes:

  • Social Media Account Monitoring and Personal Data Leak Check: Keeps tabs on accounts and alerts you when your data appears in a leak.
  • Password Generator, Password Manager, and Dark Web Monitoring: Helps strengthen logins, organize credentials, and watch for exposed information.
  • Web Threat Protection and Wi-Fi Checker(*): Helps block malicious links and warns before you connect to risky networks.

Eligibility & prerequisites:
(*) Supports Android and iOS devices only

Trend Micro ID Protection is a privacy and identity toolkit that helps you stay ahead of modern threats, like data leaks, account takeovers, and risky links, without adding friction to your day. Additionally includes $1M identity fraud insurance if you become a victim of identity fraud or theft.

ID Protection also includes:

  • Social Media Account Monitoring and Personal Data Leak Check: Keeps tabs on accounts and alerts you when your data appears in a leak.
  • Password Generator, Password Manager, and Dark Web Monitoring: Helps strengthen logins, organize credentials, and watch for exposed information.
  • Web Threat Protection, Wi-Fi Checker(*), and Social Media Account Monitoring: Helps block dangerous links, flags risky networks, and keeps an eye on connected accounts.

Eligibility & prerequisites: (*) Supports Android and iOS devices only

Trend Micro VPN helps protect your privacy by creating a secure, encrypted tunnel for your online traffic—especially when you connect on public Wi-Fi. It's designed to keep your browsing activity private and help shield you from hackers, trackers, intrusive companies, and even your ISP. Connect with 1 click when you want safer connections at home or on the go.

Trend Micro VPN also includes:

  • World-leading encryption and Public Wi-Fi Protection: Helps secure your connection on hotspots so sensitive information stays safer.
  • Web Threat Prevention: Helps block malicious websites, online fraud, and scams while you browse.
  • Multiple servers worldwide with unlimited bandwidth: Masks your IP address to help you access content and stay connected without speed or traffic limits.

System Requirements: Supported on Windows 11 and Windows 10 (1803 or later), macOS 10.13 or later, Android 5.x or later, and iOS 13.x or later.

Trend Micro Mobile Security gives you advanced security and privacy for the devices you carry everywhere. It helps you avoid online scams and fraud by flagging phishing emails and scam websites, and it works to stop threats before they can reach you using Trend Micro's cloud-based protections. Enjoy peace of mind from mobile solutions built on nearly 30 years of security expertise.

Mobile Security also includes:

  • Anti-scam browsing protection: Helps block fraudulent or dangerous websites and warns about risky links.
  • Android defense and optimization: Helps protect against malicious apps, ransomware, unsafe Wi-Fi, and unwanted access, while offering optimization features to keep your phone running well.
  • iOS privacy tools: Helps automatically block potentially harmful websites, block ads, and personal-information trackers, and avoid unsafe Wi-Fi networks and excess data usage.
  • Wi-Fi and privacy safeguards: Helps you avoid unsafe Wi-Fi networks and browse without getting tracked, while protecting your privacy on social media.

System Requirements: Android 5.0 or later; iOS 13.0 or later (64-bit device required for the latest version).

Trend Micro ScamCheck is a smart mobile protection tool that detects scams across messages, calls, and websites, helping shield you from fraud in real time. By using advanced AI technology, it spots subtle scam indicators and protects you from evolving threats across multiple channels.

Trend Micro ScamCheck includes:

  • Scam Assessment Service: Quickly evaluates URLs, phone numbers, emails, screenshots, and ads to determine if they may be fraudulent.
  • Deepfake Detection: Uses AI video analysis to detect face‑swap scams and alerts you during suspicious video calls.
  • Security Filters & Web Protection: Helps block dangerous sites, filters unwanted messages, and alerts you when communication looks risky.

System Requirements: A compatible Android or iOS device; the latest version of the ScamCheck mobile app; and an active internet connection.

With Premium Installation, Trend Micro experts will remotely install your copy of Trend Micro Security software, while also applying the best settings to ensure robust security.

  • Trend Micro experts will install your security product remotely.
  • Application of recommended Trend Micro software settings to your system.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7, Windows Vista, Mac OS X 10.12 (Sierra), Mac OS X 10.11 or higher (El Capitan), Mac OS X 10.10 or higher (Yosemite); a high-speed internet connection; 512MB RAM (minimum, 1GB recommended).

Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Premium 24x7 Support also includes:

  • Virus and Spyware Removal Service: Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.
  • Security Health Check Service: Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7 or Vista; High-speed Internet connection; and 512 RAM minimum (1GB recommended).

Check your system for exposure to all types of threats and apply the right settings to ensure robust security.

  • Determines your system's exposure to all types of threats.
  • Configuration of your anti-virus and anti-spyware software settings.
  • Application of proper system settings to improve the security of your identity and digital information.
  • Verification and application of the latest critical Microsoft Windows updates.
  • Good for one (1) PC only.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7 or Vista; High-speed Internet connection; and 512 RAM minimum (1GB recommended).

Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.

IT Helpdesk services include:

  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® Support - including Windows 11 Upgrade
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer's licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a “best efforts” basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

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Malware and Ransomware Protection in the UK: Stay Safe Online

Cyber threats such as malware and ransomware are on the rise across the UK, affecting individuals, families, and businesses alike. From phishing emails to malicious downloads, attackers are constantly evolving their tactics.

What Is Malware?

Malware (malicious software) refers to any programme designed to disrupt, damage, or gain unauthorized access to your device or data. Common types of malware include:

  • Viruses that spread between files and systems
  • Trojans that disguise themselves as legitimate software
  • Spyware that secretly tracks your activity
  • Adware that delivers unwanted ads and redirects

Malware can infect your device through email attachments, unsafe downloads, or compromised websites. Once installed, it can steal personal data, track your activity, or even take control of your system.

What Is Ransomware?

Ransomware is a particularly dangerous form of malware that locks or encrypts your files and demands payment to restore access. Victims are typically given a deadline to pay a ransom, often in cryptocurrency, or risk losing their data permanently. However, even if you pay, there is no guarantee your files will be recovered.

In the UK, ransomware commonly spreads through:

  • Phishing emails with malicious attachments
  • Fake or compromised websites
  • Infected software downloads
  • Links in scam messages

Once activated, the ransomware can lock your screen or encrypt files, preventing access to important documents, photos, or business data.

What Is Spyware?

Spyware is designed to secretly monitor your activity and collect sensitive information, such as passwords, banking details, personal data and browsing history. It typically runs in the background and sends information to cybercriminals, increasing the risk of identity theft and fraud.

How to Protect Yourself from Malware and Ransomware

UK users are increasingly targeted due to high levels of online banking, eCommerce, and remote working. Cybercriminals exploit human behaviour such as clicking on links or downloading attachments to gain access to devices.

To better stay safe online, follow these best practices:

  • Avoid clicking links in suspicious emails
  • Only download software from trusted sources
  • Keep your operating system and apps updated
  • Use strong, unique passwords
  • Back up important files regularly
  • Be cautious when using public Wi-Fi

These steps significantly reduce your risk but they are most effective when combined with robust antivirus protection.

Benefits of Trend Micro Malware and Ransomware Protection

By combining safe online habits with trusted antivirus software like Trend Micro, you can protect your data, devices, and digital life with confidence.

For UK users, Trend Micro offers comprehensive, multi-layered security, such as Premium Security Suite, designed to stop threats before they cause harm with the following security features:

  • Real-time threat detection
  • Advanced ransomware protection
  • Protection against scams and emerging threats
  • Secure online banking and shopping
  • Email and phishing protection
  • Multi-device security
  • Privacy and identity protection

Choose the best security for all your devices

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  • NEW! Protects AI applications from tampering and abuse
    Top Features
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  • Antivirus, malware, ransomware, & spyware protection
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  • Secures privacy on social media
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    Selecting the right product for your online protection. Tailored to meet your specific needs.

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    Choose your plan that reflects how many devices and how long you want to protect.

  • Login/Register

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If you’re looking for advanced antivirus protection with anti-scam software and identity theft protection, consider Premium Security Suite. It provides full device and identity safeguarding for PC, Mac, smartphones and tablets.

Highlights of Premium Security Suite include:

  • Protect PCs, Macs, mobile phones and tablets
  • Antivirus, malware, ransomware, & spyware protection
  • Guard against identity theft with dark web monitoring
  • Anti-track and Ad-blocker to stop third parties from collecting your data
  • Protect and manage passwords
  • Keep children safe online
  • Secure VPN to protect your privacy
  • Covers out-of-pocket expenses if you become a victim of identity theft or fraud.
  • 24/7 Resolution specialists will provide personal guidance if you're the victim of identity theft. *
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  • 24x7 unlimited technical support and emergency assistance
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Frequently Asked Questions

How cybercriminals use malware?

Cybercriminals use malware to steal personal information, like passwords and credit card numbers, through methods such as keylogging or phishing. They also use it to encrypt files and demand ransom payments (ransomware), disrupt systems (like distributed denial-of-service attacks), or turn devices into bots for larger-scale attacks (botnets). Moreover, malware can be used for espionage, allowing cybercriminals to monitor activities, access confidential information, or gain unauthorized control over compromised devices. In summary, malware offers cybercriminals a flexible tool for carrying out a variety of malicious activities.

How can Trend Micro protect us from malware attacks on devices?

Trend Micro offers comprehensive protection against malware attacks on devices through its advanced security solutions. Trend Micro's antivirus and security software can identify and block known and emerging malware threats in real-time.

Additionally, Trend Micro security solutions employs web filtering and email scanning to prevent users from accessing malicious websites or downloading infected email attachments. Their solutions also include features such as firewall protection, intrusion detection, and vulnerability shielding to further fortify devices against malware attacks. With regular updates and continuous threat intelligence, Trend Micro strives to provide comprehensive protection to users, safeguarding their devices from malware infections and ensuring a safer digital experience.

How to scan Mac for malware?

To scan your Mac for malware, you can use built-in security features. Alternatively, you can use Trend Micro's comprehensive antivirus software designed specifically for macOS. Begin by ensuring your operating system is up to date to access the latest security features. Then, install Trend Micro's antivirus solution following the provided instructions. Once installed, launch the software and initiate a full system scan. Trend Micro's robust scanning engine will thoroughly examine your Mac's files, applications, and system settings for any signs of malware or suspicious activity. If any threats are detected, the software will prompt you to take appropriate actions, such as quarantine or delete the infected files. Regularly running scans with Trend Micro's antivirus software helps ensure your Mac remains protected from malware infections, providing you with peace of mind while using your device.

Do mobile devices get malware?

Yes, mobile devices like smartphones and tablets can be infected with malware. While they were once considered less vulnerable, their widespread use has made them attractive targets for cybercriminals. Malware on mobile devices can include viruses, ransomware, spyware, and adware. It can spread through malicious apps, phishing messages, infected websites, and compromised legitimate apps. Once infected, malware can steal data, track user activity, display unwanted ads, or take control of the device. To protect against mobile malware, users should download apps only from official stores, keep software updated, use strong passwords, and employ reputable mobile security software like Trend Micro Mobile Security.

How to remove any malware?

To remove malware from your device, start by running a thorough antivirus scan using reputable security software. Follow the software's instructions to quarantine or delete any detected threats. If the malware persists or your device exhibits unusual behavior even after scanning, consider using specialized malware removal tools or seeking assistance from a professional computer technician. Additionally, perform a system restore to revert your device to a previous state before the malware infection occurred. Finally, implement preventive measures such as keeping your software updated, avoiding suspicious links or downloads, and practicing safe browsing habits to minimize future infections.

What other malware examples in addition to the types of malware mentioned above?

In addition to the types of malware mentioned earlier, other examples include:

  1. Rootkits: Malicious software designed to gain unauthorized access to a computer or network by bypassing security controls. Rootkits often hide deep within the operating system, making them difficult to detect and remove.
  2. Keyloggers: Programs that record keystrokes on a computer or mobile device, allowing attackers to capture sensitive information such as passwords, credit card numbers, and personal messages.
  3. Exploits: Software vulnerabilities or weaknesses that attackers exploit to gain access to a system or execute malicious code. Exploits can target specific applications, operating systems, or hardware components.
  4. Backdoors: Secret pathways created by attackers to bypass authentication and gain unauthorized access to a system or network. Backdoors are often installed alongside other malware and can remain undetected for extended periods.
  5. Adware: Software that displays unwanted advertisements or redirects web traffic to generate revenue for the attacker. While not inherently malicious, adware can disrupt user experience and compromise privacy by tracking browsing habits. These additional examples demonstrate the diverse range of threats posed by malware and highlight the importance of robust cybersecurity measures to protect against them.

Who is Trend Micro?

Trend Micro is an industry leader in antivirus protection and internet security, with more than 35 years of security software experience in keeping millions of users safe. Trend Micro Security secures your connected world providing protection against malware, ransomware, spyware, and cyber threats that could compromise your online experience. It also helps protect you from identity theft, viruses, online scams, and other emerging threats.

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